CONDITIONS

These conditions regulate and are applicable to all sales made from www.los3ositos.com.

Placing any order assumes that you have read and accepted these conditions of sale. If you wish, you can print a copy of this document, in order to facilitate future references as well as your knowledge.

To use our website and/or receive our services, you must be at least 18 years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as an agreement. binding. You are not permitted to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

We ask you to carefully read these General Contract Conditions and our Privacy Policy before placing your order. If you do not agree with all the General Contract Conditions and the Privacy Policy, you should not place any order.

BRANDS

Los3ositos guarantees both the originality and quality of all its products. They will all go with their corresponding label.

PRICES

Once the desired product is selected, its price is shown in Euros and VAT included.

The price will be the same for everyone. The final price shown includes shipping costs

RETURNS

At Los3ositos, we strive to provide high quality products and ensure our customer satisfaction. If when you receive the order the garment is not your size, it is not what you expected or you have simply changed your mind, you can return the garment to us within a maximum period of 14 calendar days from the delivery date. Once received in our store, we will check that the garment is in the same condition in which it was sent and we will refund the money for your purchase, deducting the shipping costs (ROUND AND RETURN) (depending on the weight, the value of the shipping costs may vary), in the same way that you would have made the payment in a period of 3 to 12 days from the date you delivered it to the Post Office. In case of late returns, the company will not refund the amount of money.

Exception: Products that are out of stock, since the product is sold under order, do not accept a refund. You will receive an email indicating that the product is out of stock. The customer will have 24 hours to cancel the order if they do not want the order to proceed. If it is not valid, the return could be made within 14 days and a purchase voucher would be issued without expiration (discounting round-trip shipping costs). In the case of communion dresses that are made expressly for the customer, returns are not possible.

Below are our return policies in case of products in poor condition:

Product Inspection: Upon receiving a returned product, our team will conduct a thorough inspection to assess its condition. If the product is in poor condition due to a manufacturing defect or damage caused during shipping, repair, replacement or refund options will be offered, in accordance with our policies and the applicable warranty.

Return of products soiled or damaged by the customer: If the product is returned in a dirty condition or with damage caused by the customer, we reserve the right to deny the return or offer an alternative solution, such as a purchase voucher. This is because the products must be returned in their original condition, without alterations or damage that are not attributable to a manufacturing defect or transportation problems.

Communication and documentation: In all return cases, it is important to maintain clear and open communication with the customer. A clear explanation of our decision will be provided to the client and appropriately documented to maintain accurate and transparent records.

Legal Compliance: Our return policies will comply with applicable consumer protection laws and regulations in Spain. These policies will not affect the customer's legal rights under current legislation.

We recommend that our customers carefully read the care and use instructions for the products purchased and contact our customer service team if they have any questions or concerns. We will be happy to help in any case and look for solutions that satisfy both parties.

If once the order is received, the garment is not in optimal condition, you will have a maximum period of 14 calendar days to return the garment. Once we receive the product in our store, we will check its status and proceed to return the order in full.

Garments adjusted to the measurements indicated by the customer, personalized products and underwear (changes, bodysuits, tights, socks and stockings) are not exchanged or returned.

The extra charge for urgency cannot be refunded.

For any questions or doubts about the purchase conditions, you can write us an email to info@los3ositos.com

LEGAL GUARANTEE and CLAIMS

Claim forms are available at the establishment, Los3ositos, located at Calle Marqués de Mirasol 9 in Talavera de la Reina. You can also request them by calling 656640434. Your complaints and claims will be attended to in the shortest possible time and, in any case, within the legally established period.

All our products are original from the brands advertised and have a legal guarantee. If you contract as a consumer and user, we offer you guarantees on the products that we sell through this website, in the terms legally established for each type of product, responding, therefore, for any lack of conformity that may arise. within a period of two years from delivery of the product.

It is understood that the products comply with the contract provided that (i) they conform to the description made by us and have the qualities that we have presented on this website, (ii) they are suitable for the uses to which the products are ordinarily intended. of the same type and (iii) present the usual quality and performance of a product of the same type that are reasonably expected. In this sense, if any of the products do not comply with the contract, you must inform us following the procedure detailed in RDL 1/2007.

The products we sell, especially craft products, can often show slight variations due to being made by hand. These characteristics, such as variations in fabrics, texture, knots and color, will not be considered defects or flaws. On the opposite, it will count with your presence and appreciate it. We only select the highest quality products, but natural characteristics are inevitable and must be accepted as part of the individual appearance of the product.

LIABILITY AND WAIVER OF LIABILITY

Except as otherwise expressly provided in these Conditions, our liability in relation to any product purchased from our website will be strictly limited to the purchase price of such product. However, and unless otherwise provided by law, we will not accept any responsibility for the following losses, regardless of their origin:

Yo. Loss of income or sales:

ii. loss of business;

iii. lost profits or loss of contracts;

iv. loss of anticipated savings;

v. data loss; and

saw. loss of management time or office hours

Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted or obtained through this website unless stated expressly the opposite in it.

Privacy Policy

Loly Bebe S.L., with CIF B45797636, guarantees that all the personal information you provide us will be kept confidential and protected, and will not be used in a different way than that in which you have given us consent.

Under no circumstances will these data be used for other purposes, in accordance with the data protection principles of Spanish law, Organic Law 15/1999 of December 13 on the Protection of Personal Data (LOPD).

No data you provide us will be shared with a third party organization or company.

In compliance with the provisions of the LOPD, the user of www.los3ositos.com may, at any time, exercise the rights of access, rectification and cancellation of their data in the terms provided in the aforementioned Law and other regulations that develop it, by writing to our email address at info@los3ositos.com

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and possible data theft. To achieve these purposes, the user/client accepts that the provider obtains data for the corresponding authentication of access controls.

WE OFFER 100% SECURE PAYMENT

At Los3ositos we guarantee that each of the transactions carried out is 100% secure. All purchases you make on our website are backed by the secure server of the Banco Santander banking entity, so that your data is protected and encrypted by the most advanced technology, making it much more